Legal Warning | Travelodge Spain. Official Website

Legal Warning

OWN CHANNELS (Travelodge.es, Direct, Call Center, Companies, unless otherwise agreed)

FLEXIBLE RATE:

Flexible rates allow modification and cancellation until 12:00 pm (noon) on the day before arrival (24h).
If the guest does not show up at the hotel or cancels after 12:00 pm on the day before arrival, a charge equivalent to one night’s stay will be applied and the rest of the reservation will be cancelled.

NON-REFUNDABLE:

Free cancellation up to 15 days before the arrival date. After that, a 100% penalty of the reservation applies.
Not modifiable.

EARLY BIRD (subject to changes depending on hotel and season. Sometimes Early Bird may be Non-Refundable. See detailed conditions for each hotel)

- Possibility to modify or cancel the stay up to 5 days before the arrival date.
- After these 5 days prior, the 1st night will be charged.

RESERVATIONS THROUGH THIRD PARTIES

FLEXIBLE:

Possibility to cancel or modify the reservation until 12:00 pm (noon) on the day before arrival.
If cancelled after this time or in case of no show, the 1st night will be charged.

NON-REFUNDABLE:

- No possibility to modify or cancel the reservation at any time.
- If cancelled or in case of no show, the full stay will be charged.

EARLY BIRD (subject to changes depending on hotel and season. Sometimes Early Bird may be Non-Refundable. See detailed conditions for each hotel)

- Possibility to modify or cancel the stay up to 5 days before the arrival date.
- After these 5 days prior, the 1st night will be charged.

ADDITIONAL CONDITIONS

- Flexible rate (direct channel or third parties): payment directly at the hotel.
- Non-Refundable rate (direct channel or third parties): charged immediately.
- Early Booking (direct channel or third parties): payment directly at the hotel or charged immediately (depending on hotel promotion conditions).
- Travelodge reserves the right to pre-authorize the card to verify its validity, but payment will be made at the hotel upon arrival.
- At check-in, guests must present the same payment card used to make the reservation. Signature of the payment slip will be required upon arrival.

GROUPS (From 10 rooms)

PAYMENTS

- The first payment of 10% must be made to confirm the block.
- 45 days before arrival, payment covering 40% of the total blocked rooms must be made.
- 15 days before arrival, the group must be 100% paid.

CANCELLATIONS / REDUCTIONS

- Up to 45 days before arrival, the applicable cancellation penalty is 10% of the total reservation.
- Between 45 and 16 days before arrival, the applicable penalty is 40% of the total reservation.
- Between 15 and 8 days before arrival, the applicable penalty is 90% of the total reservation.
- Between 7 and 0 days before arrival, the applicable penalty is 100% of the total reservation.